Operational Efficiency Priority for 78 pc of MSMEs: Report

June 22: A recent industry report highlights that operational efficiency has become a key focus area for 78% of micro, small and medium enterprises (MSMEs), reflecting a broader shift toward productivity improvement, cost management, and sustainable growth across the sector.

The findings indicate that MSMEs are increasingly working to streamline operations, improve workflow systems, and adopt digital tools to enhance overall efficiency. This shift is being driven by rising competition, evolving customer expectations, and the need to maintain profitability in a rapidly changing business environment.

The report notes that many enterprises are investing in technology-led solutions, automation, and process optimisation to reduce inefficiencies and strengthen output. In addition, a growing number of MSMEs are focusing on workforce training and better resource allocation to improve long-term performance.

Experts say the focus on operational efficiency reflects a wider transformation within the MSME ecosystem, as businesses adapt to digitalisation and changing market dynamics.

The study also highlights that improved efficiency is helping MSMEs reduce costs, scale operations, expand market access, and enhance competitiveness in both domestic and global markets.

Industry observers believe that continued emphasis on efficiency and innovation will play a crucial role in strengthening the resilience and growth prospects of the MSME sector.